Substack essay reflecting on a hotel chain that creates FOMO and lessons for future travel and design.

This isn’t about nostalgia, just a lesson for the future
If a hotel brand can reliably produce FOMO—fear of missing out—it has won a rare kind of cultural power. Not because it’s expensive, or because it’s old, but because it crafts moments people want to describe and copy. The chain I’m thinking of does three things well: it telegraphs a clear point of view, it engineers shared rituals that feel private, and it makes imperfectness look curated rather than tired.
The rest of the world can learn from that. Brands that insist on sterile perfection miss the texture that makes places worth talking about. Hospitality that treats every guest as anonymous fails to build the social proof that turns stays into stories. And design that hides its seams under photoshopped light will be forgotten.
I’m not romanticizing decline. I’m saying there is a middle path—brands that plan for delight without faking it. That means attention to the incidental: the coffee routine, the worn leather on a chair, the exact way curtains catch light at 7 a.m. Small, repeatable details make for real memories. They are the unit-level behavioral nudges that produce the cultural effect we now call FOMO.
So when you see a property that seems effortlessly desirable, know someone designed that effort. The lesson for the future is simple: build for stories, not just bookings.